1. Sub-processors
| Sub-processor | Service / Purpose | Data processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, data storage, and backup of the Lodago platform | All customer data stored and processed within the platform | EU — Paris (eu-west-3) primary; and United States |
| Userflow (Userflow Inc.) | In-app user onboarding — checklists, product tours, and feature guides | Sub-user (customer end-user) account identity and in-app usage data | United States (Google Cloud; EU-US Data Privacy Framework + SCCs) |
| Microsoft Clarity | Anonymous usage analytics on Lodago's public marketing website | No customer data — anonymous visitor analytics on public marketing pages only | United States |
2. Customer-authorized integrations (not sub-processors)
The following are optional integrations enabled and controlled by the customer within their own environment. Lodago connects to them on the customer's instruction and does not act as a sub-processor for them; the customer's own agreements with these providers govern that data.
- Salesforce
- HubSpot
- Microsoft 365 / Outlook (calendar)
- Google Calendar
3. Optional add-on features
Optional AI/enrichment add-ons (e.g., Data Enrichment) are not enabled for all customers. Where such an add-on is subscribed, any additional sub-processor is disclosed to the customer at the point of subscription and reflected on this page.
Questions about our sub-processors can be directed to our Data Protection Officer at [email protected].