What is this guide?
Learn how to use Lodago easily with our guide. If you can’t find what you’re looking for, you can contact us via: Live chat (available at the bottom right of your screen) Contact form Booking a meeting with us
FAQ User Account
How to book an appointment with a Lodago officer?
We are always available to answer your questions or if you need help. You can make an appointment with a Lodago officer by clicking here.
How do I allocate the licenses included in my Lodago subscription?
You can allocate the licenses included in your subscription from your Lodago account if you have an administrator license. To know the difference between an administrator license and a user license, click here. 1 Go to the “License Management & Administrator Details” tab in your Lodago account 2 Add a user by clicking on “Add a …
How do I allocate the licenses included in my Lodago subscription? Read More »
What is the difference between an administrator license and a user license?
There are two types of licenses at Lodago: user and administrator. When a user has an administrator license, he can manage his personal space and manage Lodago subscription – add licenses, allocate licenses, update company and billing information. When a user has a user license, he can only manage his personal space but cannot manage …
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How to book an onboarding session?
We can help all Lodago users to install the solution at no extra cost. To book an onboarding session, click here. We will explain how the solution works and assist you in setting up the solution to use all Lodago features. You can start using the solution once you have completed the 3-step installation of the …
How to add/remove a user?
You can add or remove a user from your Lodago account if you have an administrator license. To know the difference between an administrator license and a user license, click here. 1 Go to the “License Management & Administrator Details” tab in your Lodago account 2 Add a user by clicking on “Add a user” …
How do I access the resource center?
We have created a wealth of content to help you realize the potential of Lodago. You can find guides, tutorials and our FAQs in our Resource center by clicking here.
How to add/remove an administrator?
You can add or remove an administrator from your Lodago account if you have an administrator license. To know the difference between an administrator license and a user license, click here. 1 Go to the “License Management & Administrator Details” tab in your Lodago account 2 Add a user by clicking on “Add a user” or …
How do I access the FAQs?
You can find our FAQs by clicking here, also found in our Resource center.
How do I add/remove a licence from my subscription?
To add licenses to your subscription, go to the “License Management and Administrator Details” tab in your Lodago account. You can add a new license by clicking on “Add a user”. If need be, this process can be repeated later, as many times as needed. If you want to add several new licenses, we recommend …
How do I add/remove a licence from my subscription? Read More »
