Live chat feature setup

We have created a guide for you to easily set up your live chat feature. 

Need help?

If you need help, we will be happy to assist you.

You can contact us by:

You must insert your chat link in the box (see below the image how to find your chat link):

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To discover the steps to find your chat link, please click on the logo of your messaging software (if yours is not part of the list below, contact us) :

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WhatsApp

To create your WhatsApp link:

You must replace "number" with the phone number you use on the app, in international format.
You should not put a zero in front of your number, nor should you put parentheses or dashes.

Examples:
Yes: https://wa.me/1XXXXXXXXXX
No: https://wa.me/+001-(XXX)XXXXXXX

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Instagram

Instagram does not provide a link that allows you to send a message directly, but you can set up a link that will redirect to your Instagram profile.

You need to replace "pseudo" with your Instagram handle/identifier (which is located below your name in your profile).

For example: https://www.instagram.com/dupont.jean/

This way, when your prospect wants to start a chat with you, they will be redirected to your profile and then they will have to click on "Message" themselves to send you a message.

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Twitter

Twitter does not provide a link to send a message directly, but you can provide a link to your profile.

You need to replace "pseudo" with your Twitter handle/identifier (which is below your name in your profile, without the @).

For example: https://twitter.com/JeanDupont/

This way, when your prospect wants to start a chat with you, they will be redirected to your profile and then they will have to click on "Message" themselves to send you a message.

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Snapchat

Snapchat doesn't set up a link that allows you to send a message directly, however you can set up a link to your profile.

You need to replace "pseudo" with your Snapchat username/id (which is below your name in your profile).

For example: https://www.snapchat.com/add/jdupont

This way, when your prospect wants to start a chat with you, he will be redirected to your profile and then he will have to send you a message himself in the "Chat" tab.

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Messenger

To create your Messenger link:

You must replace "pseudo" with your Facebook nickname/identifier (which is located in your Facebook profile URL: "https://www.facebook.com/").

Example: https://www.m.me/jean.dupont

LinkedIn

LinkedIn does not provide a link to send a message directly, but you can provide a link to your profile.

You need to replace "pseudo" with your LinkedIn username/id ((which is located in your LinkedIn profile URL: https://www.linkedin.com/in/<pseudo>/ ).

For example: https://www.linkedin.com/in/<jean.dupont>/

This way, when your prospect wants to start a chat with you, they will be redirected to your profile and then they will have to click on "Message" themselves to send you a message.

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Signal

To create your Signal link:

You must replace "countrycode" with your country's phone code and with the phone number you use on the app.
You should not put a zero in front of your number, nor should you put parentheses or dashes.

Example:

Yes: https://signal.me/#p/+1XXXXXXXXXX

No:  https://signal.me/#p/+001-(XXX)XXXXXXX

Telegram

To create your Telegram link:

You must replace "pseudo" with your Telegram nickname/id (which is located on your profile or channel).

Example: https://t.me/jdupont

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Viber

To create your Viber link:

You must replace "number" with the phone number you use on Viber (without the +).

Example: https://msng.link/o/?06XXXXXXXX=vi

Skype

To create your Skype link:

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WeChat

To create your WeChat link:

You need to replace with your WeChat ID.

Example: weixin://dl/chat?XXXXXX

Google Chat

For the moment this option is not available on Google Chat. To send you a message, your prospect must:

Need help?
Contact us now!